Skip to main content

All your questions answered

Most frequently asked questions

What do I pay Eccasion?

We apply a fixed fee of 10% on the purchase price of the car, with a minimum of €1950 to cover our costs for transport, inspection and cleaning.

For this price we deliver the car to you cleaned, with valid MOT. Includes 14 days trial period and 1 year warranty.

What kind of cars can I buy through Eccasion?

At Eccasion you buy dealer-maintained, ex-lease and fully electric, used cars. We do not sell gasoline, diesel or hybrid vehicles. Almost all electric used cars we buy have a full service history and from our expertise we know exactly what to look for. Ál our used cars have 12 months warranty and a transparent price structure. Every car has been professionally checked in advance and comes with a comprehensive battery check.


Most used electric cars we buy on demand at business ex-lease auctions, click here to put together a search.

Sometimes we also have an occasion in stock in our experience center, these cars you can test drive and possibly purchase directly. View the current offer here.

How does the auction where you buy the car for my search work?

The vast majority of electric cars return to the leasing company after five years of lease and are sold through auctions. These auctions are open only to dealers, but we offer you exclusive access to this market. We target your search and bid on used cars with closed or open bidding systems. In closed bidding there is one chance, in open bidding we automatically bid up to your maximum. If the car is cheaper, you pay less. If the bid is higher, we simply continue the search.

How is Eccasion different from a normal dealership?

With us, no showroom or sales pitches: we find the best used electric car for you. Because we work with search and have virtually no stock, we keep costs low and you often save from €1,000 compared to a traditional dealer.

We believe in radical transparency and share everything about the car, including damage, maintenance, purchase price and our margin.

Can I also take a test drive?

Before we deliver the car to you, we will fully inspect it and share all findings with you. When you pick up the car, you will need to pay the final invoice and you can take it for a test drive yourself. You then have another 14 days of probation or 500 kilometers (whichever is sooner), to try out the car. Do your in-laws live in North Groningen? No problem, we won't mind a mile more or less.

Does the car still not satisfy you? Then you can return it within 14 days and receive 100% of your purchase price back. The longest test drive in the Netherlands.

Would you like to try out a comparable model first? Then check out the current offer in our experience center. There you will also find more information about the best test drive in the Netherlands.

Can I trade in my old car?

You can trade in your car with us. Let us know in time, we will ask a few questions about your vehicle and you will receive an offer within two days. If you accept the offer and the car matches your description, it's final. Trade-ins can be done in advance or afterwards, for example on the day you receive your new EV. We offer this service together with DAS Import Automotive Group.

How does battery warranty work?

At Eccasion you always have assurance of a healthy battery. When we receive the car we will measure it with the test of Aviloo, a very well-known party in the market. We will share this report with you. If the test shows that the battery is not healthy, you will get a full refund.

Can I also (financially) lease with you?

It is possible to use financial lease for the purchase of your Eccasion. For this we work together with our partner DTC. Through their website you can use the calculation tool for more information: https://www.dtc-lease.nl/calculation tool

How does the car auction work?

How do I know it's a fair price?

We buy used cars at auction and show you exactly what we pay, plus our fixed fee. So you always know where you stand, with no hidden costs or margins.
You determine the maximum bid. We will never exceed this and we take into account our fee and VAT. Do we buy the car for a lower amount? Then this advantage is for you.

How do you determine the price of the electric occasion?

We determine the target price with current market data from tens of thousands of dealers and hundreds of thousands of used cars. Then we refine it based on our experience, such as how auctions value certain options. Finally, we estimate costs for any damages or minor repairs.

This creates a price range, with the upper end offering about a 50-60% chance of profit. You ultimately determine your maximum bid within or outside that range.

What happens if we don't have the highest bid?

Then there is simply no deal and you get your deposit back in full. You're not tied to anything, we'll simply continue looking for another suitable electric occasion.You can also leave your down payment until the next bid.

It takes an average of two bids before we have the winning bid. At least you know that you are paying market price and not too much.

What happens if we have the highest bid at the auction?

If our bid is the highest, the seller has up to two days to accept it, often we hear about it the same day. Sometimes the bid is not accepted if the minimum is not met or more has been bid elsewhere. If it is accepted, we purchase the car immediately. We arrange payment, transport and inspection, and keep you well informed during the process. You don't have to worry about anything, we guide you step by step.

You only have to pay the remaining amount when you receive your Eccasion after your first test drive. This amount is of course deducted from your down payment.

How do I know the car is in good condition?

We only buy used electric cars with full service history and a professional inspection. In the rare case that a car has unexpected damage, we will fix it completely and free of charge. In addition, you always have the option to return the car within 14 days and receive a full refund.

How can I get a car from you quickly?

When we find a match with your search and we win the bid, we can get your used car to your doorstep in a week at the earliest. Also, it may take some time for us to find exactly your suitable used car and we don't always win the first offer. So realistically, you should allow for two weeks. So don't wait too long if you're looking for a used electric and submit a no-obligation search already.

How are you different from a dealer?

What guarantees do I get at Eccasion?

At Eccasion, a number of warranties are always and by default included in the price:
  1. A battery guarantee, you will receive your Eccasion with a fully checked battery. If it does not pass the test then you do not have to take the car off.

  2. You have a 14-day trial period during which you can return the purchased used electric car and receive a 100% refund.

  3. You also have 12 months basic warranty included in the price.

  4. We are an Autotrust approved company, so if you want extra warranty we can offer you this through them. The costs differ per car.

How does the battery warranty work?

At Eccasion you always have assurance of a healthy battery. When we receive the car we will measure it with the test of Aviloo, a very well-known party in the market. We will share this report with you.

If the test shows that the battery is not healthy, you will get a full refund.

What makes Eccasion different from a car dealership?

In short; we have lower costs, are fully transparent and only sell 100% electric cars. We have no showroom or stock and buy the car based on your search. This keeps costs low and you have an electric used car from the same place where the dealer buys his cars but at a lower price.


You see exactly what we pay and our fee is always transparent. We also share all known photos and reports of the car, not just the pretty pictures. Furthermore, we believe in an electric future and focus, only by focusing on specific cars can we provide you with the best and most informed purchase.

What if I have questions after the purchase?

You always have personal contact during and after the purchase. We are always available for questions or help.

See the different ways you can contact us on the contact page.

You can also visit us at our experience center.

Can I trade in my old car?

You can trade in your car with us. Let us know in time, we will ask a few questions about your vehicle and you will receive an offer within two days. If you accept the offer and the car matches your description, it's final. Trade-ins can be done in advance or afterwards, for example on the day you receive your new EV. We offer this service together with DAS Import Automotive Group.

How does Eccasion keep prices so low?

We buy directly from auctions; the same place where car dealers buy their used cars. But instead of polishing the car and putting it in stock, we buy this electric occasion directly for you, based on your search. In this way we keep the costs low and you will be on average from €1000 cheaper for the same car, than at the traditional car dealer.

Just look here at the recently purchased used electric cars and the difference for which they are sold on average according to the ANWB.

Just look here at the recently purchased used electric cars and the difference for which they are sold on average according to the ANWB.

About Eccasion

Why did you start Eccasion?

There is a lot of uncertainty and ambiguity surrounding the purchase of electric cars, developments are very fast and not all models are technically advanced to the same degree. On top of that, the used car market brings additional uncertainties such as maintenance history, previous owner, etc.

We also saw that there were many unnecessary costs in the process between the leasing company and the final consumer. All in all, electric used cars have a bad image, we want to change that.

From our entrepreneurial experience and personal ambition to quickly do something about the impact of our mobility on the climate, we founded Eccasion to help more people get affordable and sustainable mobility faster.

How did you start selling used cars?

When we learned how this market worked and discovered that a lot of costs could be saved in the sale of used electric cars, we simply started setting up a car company. Once we had access to the various auctions, we found customers through-via who we could make happy with our service. We sold the first car within a month of being established.

Who are the people behind Eccasion?

We are Richard and Martijn, in 2024 we started Eccasion. Before this we studied together at TU Delft and during our studies we got into entrepreneurship together with Dirk de Bruijn and started Swapfiets, the bicycle subscription with the blue front tire. That grew from a small idea in a student dorm into an international company with hundreds of thousands of users.

Inspiration

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Is your question not listed?

Send us a message. We'll be happy to help.

Orange-Arrow-DOWN

Here’s how to get in touch with us

Eccassion Icon Orange_Messaging

Intro chat

Book a 15-minute call. Afterwards, you will know exactly where you stand.

Eccassion Icon Orange_Phone

Phone

Call us directly on +31 97 010 288 814

Eccassion Icon Orange_Message

WhatsApp

You can always send us a message! We will respond as soon as possible.

Eccassion Icon Orange_Paper Plane

Email

Email us and we will get back to you within a day.

Laat je contactgegevens achter

Wil je dat wij contact opnemen met jou? Dan kan. Vul hier je emailadres in en wij nemen contact met je op.

Need more info?

Would you like more information? We can do that! Enter your email address here, and we will get in touch.

Orange-Arrow-RIGHT