Eccasion (hereinafter referred to as "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you interact with our services.
1. Data Controller
Eccasion Nederland B.V. (trade name Eccasion)
Chamber of Commerce number: 95214925
Joop Geesinkweg 901 1114AB Amsterdam
info@eccasion.com
2. Information we collect
We may collect the following personal information:
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Contact information: Name, email address, phone number, mailing address.
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Purchase Details: Vehicle preferences, budget and purchase history.
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Payment Information: Payment information to process transactions.
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Browsing Information: IP address, browser type and cookies.
3. Legal basis for processing personal data.
We process your personal data based on the following legal grounds:
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Consent: You have consented to the processing of your personal data for specific purposes.
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Contractual Necessity: Processing is necessary for the performance of a contract with you.
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Legal Obligation: Processing is necessary to comply with legal obligations.
4. How we use your information
We use your personal information for:
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Providing our services, including vehicle selection and purchase arrangements.
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Communications related to your purchase and customer service.
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Analyzing customer behavior to improve our services.
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Complying with legal obligations.
5. Sharing your information.
We share your personal information with:
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Payment processors: To handle payments securely.
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Leasing companies and auctions: For sourcing electric cars on your behalf.
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Service Providers: For maintenance, warranties or delivery services.
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Legal Authorities: If required by law.
6. Data Processing
We use the Hubspot platform to host our website and manage user interactions. Hubspot may collect, store and process your personal data according to its own privacy policy. For more information on how Hubspot handles data, please refer to their privacy policy.
7. Your data protection rights.
Under the GDPR, you have the following rights:
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Access: Request a copy of your personal data.
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Correction: Request corrections for incorrect or incomplete data.
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Deletion: Request deletion of your personal data.
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Restriction: Request restriction of the processing of your data.
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Data portability: Request your data in a structured, common format.
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Objection: Object to processing based on legitimate interests or for direct marketing purposes.
To exercise these rights, please contact us at info@eccasion.com.
8. Data retention
We will retain your personal data only as long as necessary for the purposes set forth in this policy or as required by law.
9. Security of Your Information.
We implement reasonable security measures to protect your personal information from unauthorized access. However, no online service can guarantee complete security.
10. Cookies and Tracking.
We use cookies to enhance your experience on our website. You can manage your cookie settings through your browser settings.
11. Changes to this Privacy Policy.
We may periodically update this Privacy Policy. Changes will be posted on this page with the updated effective date.
12. Data Breach Notification.
In the event of a data breach, we will notify you without unreasonable delay if your personal information may have been compromised.
13. International transfers
If we transfer your data outside the EU, we will ensure adequate protection in accordance with the requirements of the GDPR.
14. Contacting us
If you have any questions or comments about this Privacy Policy or how we handle your data, please contact us at:
Email: info@eccasion.com
